GCB O&T - SG CBP - CitiPhone Supervisor - 16038587 - citi｜Meet.jobs
薪資
5.5k - 8k SGD Monthly
技能需求
工作機會描述
Description:
- Provide information on services offered by Citibank to enhance customer relationships
- Identify and respond to customer needs accordingly
- Manage challenging customers professionally and provide after sales service, where applicable
- Ensure effective and timely follow-up as promised to customers
Job Requirements:
- Degree, diploma or non-diploma holder in any field
- Previous experience in a call center or with relevant working experience would be an added advantage
- Should have excellent interpersonal and communication skills with good command of written and spoken
- High-level of listening and comprehension skills
- Able to probe for required information from customer
- Strong in customer service skills
- A team player with commitment and initiative, service-oriented, able to work under pressure, matured, motivated, meticulous, analytical and able to multitask
citi
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations,governments and institutions.