Oops!
Unable to connect to Meet.jobs.
Technical Support (Based in Taiwan ) - ViewTrade ｜Meet.jobs
Salary
45k - 60k TWD Monthly
Required skills
- word,
- power point,
- API,
- Trading protocol,
- Fix connection
Job description
Location: around Nanjing Fuxing MRT Station, Taipei City, Taiwan
Company target: USA, Great Europe, APAC
【Responsibility】
- Handling day to day support and service requests from our business customers including Asian and Europe Financial institutional clients
- Assisting for FIX connection, white- labels system questions and so on
- Tracking and following up on bugs and issues with our developers
- Maintaining the processes and tools required to get the job done
- Working from 14:00(GMT+8) till 22:00
- Collaborating with team members in USA , Asia
職務需求
【Requirements】
- BS degree in CS, MIS or related technical field
- 2+ years experience of customer technical support
- Working knowledge of customer service software, databases and tools (e.g., Java, Javascript, API)
- Fluent level of English communication
- Strong client-facing and communication skills
- Awareness of industry's latest technology trends and applications
- Positive attitude and willingness to work in a fast pace environment
【Preferred】
- Knowledge of finance or expertise in the financial sector is a plus
- Experience in FIX connection and trading protocols would be a plus
ViewTrade
We understand customer service and provide functionality that increases your customer service team’s efficiency while increasing both theirs and your customer’s satisfaction.