Customer Service Specialist - Narrow Pacific｜Meet.jobs

Job Resnposibilities

• The role is responsible for ensuring customer service are delivered to our customers all the time and via every communication channel.
• Respond to customer enquiries via several channels (Chat and Email), provide information regarding products/services and other related enquiries.
• To provide service excellence so as to develop and maintain customer loyalty.
• Assist supervisor to work on project, handle any other ad hoc tasks assigned by supervisor.

Job Requirements

• Minimum of 1+ years’ experience in customer service, preferably in finance industry or e-commerce.
• Excellent listening, speaking, reading, writing skills, excellent verbal and written communication skills in English.
• Ability to work under pressure in a fast-paced environment.
• Proficient user of office systems, both customer service specific and windows package.
• Confident, articulate, hardworking and passionate.
• Ability to exceed customer expectations.

Conditions

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

• Fast moving, challenging and unique business problems

• International work environment and flat organisation

• Great career development opportunities in a growing company

• • Competitive salary

• Casual work attire