【技術支援專員】Technical support - Positive Grid|Meet.jobs

Salary

30k - 45k TWD Monthly

Required skills

    Job description

    Responsibilities:
    - Offering high level technical support for Positive Grid users
    - Social Media feedback management
    - App Store rating/feedback management
    - Live chat support
    - Optimizing the Help Center to offer the most efficient support for our customers


    Qualifications:
    - 2 years experience of customer support or sales representative
    -Having experiences of WeChat support or other China support platforms is preferred
    - Good communicating/writing skill in English
    - The ability to think out of the box, creative thinking for resolving an issue/problem
    - Knowledge of DAWs like Pro Tools, Logic Pro, Studio One, Cubase, Ableton...etc.
    - Knowledge of guitar gear like guitar amps, effects..etc.
    - A guitar/bass player is preferred.

    Positive Grid

    用音樂改變世界!

    Other jobs from this employer

    【iOS研發工程師】iOS Developer_Spark 團隊

    Positive Grid

    700k - 900k TWD Annually

    • Referral Reward
    • Objective C
    • ,
    • Swift
    • ,
    • iOS Development

    【Android 研發工程師】Android Developer_Spark Team

    Positive Grid

    700k - 900k TWD Annually

    • Referral Reward
    • android
    • ,
    • Kotlin
    • ,
    • java

    【資深 Android 研發工程師】Senior Android Developer_Spark Team

    Positive Grid

    840k - 1.6m TWD Annually

    • Referral Reward
    • android
    • ,
    • Kotlin
    • ,
    • Java
    • ,
    • JNI
    • ,
    • C++
    • ,
    • Git

    【資深 UI 設計師】Senior UI Designer

    Positive Grid

    60k - 100k TWD Monthly

    • Referral Reward
    • sketch
    • ,
    • figma
    • ,
    • UI/UX Design

    【產品經理】Product Manager (熟悉吉他或是鼓相關軟硬體產品)

    Positive Grid

    800k - 1.3m TWD Annually

    • Referral Reward
    • 音樂類相關產品經驗
    • ,
    • guitar

    【機器學習專案經理】Machine Learning Technical PM

    Positive Grid

    70k - 100k TWD Monthly

    • Referral Reward
    • machine learning
    • ,
    • project manager

    【音訊演算法工程師】Audio Algorithm Engineer

    Positive Grid

    840k - 1.6m TWD Annually

    • Referral Reward
    • DSP
    • ,
    • Algorithms
    • ,
    • C
    • ,
    • C++
    • ,
    • matlab
    • ,
    • python

    【資深韌體工程師】Senior Embedded Firmware Developer - MCU and RTOS

    Positive Grid

    70k - 110k TWD Monthly

    • Referral Reward
    • C
    • ,
    • Embedded Systems
    • ,
    • MCU
    • ,
    • ARM
    • ,
    • C++
    • ,
    • RTOS
    • ,
    • Wireless SoC

    【機器學習主管】Machine Learning Manager

    Positive Grid

    80k - 140k TWD Monthly

    • Referral Reward
    • machine learning

    【音訊處理工程師】Audio/DSP Engineer

    Positive Grid

    840k - 1.6m TWD Annually

    • Referral Reward
    • C
    • ,
    • C++
    • ,
    • MATLAB
    • ,
    • DSP