About the company KGI Securities (Singapore) Pte. Ltd. is a pioneer Securities & Derivatives, Trading and Clearing Member of Singapore Exchange as well as a pioneer member of ICE Futures Singapore & ICE Clear Singapore. We offer our valued clients round the clock (24 hour) single-touch point for multi-asset clients and 24 hour high-touch desk for global products. Location Singapore Industries Financial exchanges Employees 51 – 200 Job description & requirements Job Description: 1st & 2nd level user support for application interface issues across systems Analyze issues and work with application programmer to identify root cause to prevent future occurrences Update and maintain records of all systems interfaces on Jira for Team’s cross references to expedite troubleshooting and resolution time Assist & support application specialist and stand in for application specialist whenever necessary. Participate in exchanges, platform vendors BCP and setup of company level BCM. Liaison with front and back office on critical upstream and downstream processes to ensure that trading platforms are operational. Perform User test (UAT) of applications Provide timely response to end users on issue resolution Any other ad-hoc responsibilities as assigned Job Requirements: Diploma / Degree in Computer Science / Information Technology or equivalent At least 2 years relevant and strong technical experience in Application programming and support Proficient application development skills in MS .Net C#, MS SQL database, Database Development, FIX protocol /Java / Oracle and XML Strong analytical ability and problem solving skills, good interpersonal and communication skills both written and verbal across different levels of management and users, customers and vendors. Required skills Java .NET Microsoft SQL Server Oracle XML Culture What’s it like working at KGI SECURITIES (SINGAPORE) PTE. LTD.? At KGI SECURITIES (SINGAPORE) PTE. LTD., we are collaborative. Benefits and perks of working with us include: Welfare: Dental insurance, Health insurance, Paid sick days |