Head of Scientific Solutions Consulting, Enterprise - Benchling｜Meet.jobs

POSITION OVERVIEW

The Head of Scientific Solutions Consulting, Enterprise, will be responsible for leading a team of Scientific Solution Consultants (SSCs) through all technical, solution, and competitive aspects of the Benchling sales cycle, focused on enterprise prospects and customers.

The right candidate must be experienced both working as an individual contributor in presales, owning the technical sale, as well as leading and mentoring a team of SSCs. You must have seen success selling to enterprise accounts, and in convincing C-level and director level executives of the technical merits and value of the software solution.

The Head of Scientific Solutions Consulting, Enterprise and the SSC team will work, in conjunction with sales, marketing, product managers, and partners, as the solution owners for clients. The Head of SSC, Enterprise and the SSC team will take ownership of the prime technical relationship with our prospects to drive revenue and customer satisfaction by proactively managing and delivering technical information to our customers both onsite (when safe to do so) and online.

WHAT YOU WILL WORK ON

The Head of SSC, Enterprise drives revenue by ensuring quality SC engagements that fit the customer needs, create value, and win the solution selection. You do this by:

• Driving SSC work. You manage SSC participation and the alignment with sales, monitors key deal activity, and assigns resources to ensure engagements that win selections.
• Coaching to quality. You manage sales acumen, presentation and demo effectiveness, as well as product knowledge and working relationships that enable teamwork.
• Hiring and building readiness. You ensure that the right people are available with the right skills at the right time.
• Engaging the team. You retain a quality team through career discussions, individual development plans, goals, and cultural engagement.
• Developing enterprise playbooks. You develop SSC processes that ensure consistent engagements for enterprise customers, including RFPs, discoveries, demonstrations, and workshops that propose the best solution, link to value, and win the selection.
• Building leaders. You manage managers and guide them to build their leadership skills to drive SC work, coach to quality, hiring, and team engagement.
• Executes strategic plans. You are responsible for maintaining strategic direction and the goal attainment of their organization, participates in developing and executing go to market plans, and sets goals and ensures organizational objectives are achieved.

ABOUT YOU

• Proven experience working with life sciences companies and comfortable with biotech R&D processes and scientific concepts. Must be able to confidently interface and build trust with VP and C-Level scientific & research IT leaders in large biotech and pharma companies.
• 10+ years of experience in presales software (SaaS) solution consulting, with a minimum of 3 years of management experience. Direct experience managing and developing first line managers highly desired.
• Undergraduate degree and/or advanced degrees in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field, or equivalent professional experience working with Life Sciences R&D processes and/or technology, are highly desired.
• Have a history of leading complex presales engagements with large enterprises with advanced requirements, many systems to replace or integrate, and many stakeholders to manage.