Sr. UX Designer - Tomofun友愉股份有限公司｜Meet.jobs

【 About the role 】

Imagine giving your pet a belly rub on your lap at work! Tomofun is a passionate startup full of dreamers and builders who truly believe in making a difference in our pets’ lives through innovation.

We're looking for a talented【Sr. UX Designer】who is customer-centric and passionate in the UX field. You will be responsible for championing UX designs of Tomofun's products to delivering world-class user experiences that delight our customers. You will communicate and co-work with cross functional teams at all levels of the organization to achieve business and company goals!

【 About the company 】
At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world.

We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing dog camera, is the #1 bestseller on Amazon in 11 countries including the US, UK and JP and have millions of users in 113 countries. In 2019, we launched an AI powered subscription service, the Furbo Dog Nanny which sends smart alerts to our users to notify them to check on the safety of their dogs when they are home alone. Since the launch of Furbo Dog Nanny, we have saved hundreds of dogs' lives and are continuing to innovate and develop new features with our state of the art technology.

The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

【 What you'll do 】

• Design and deliver innovative and world class end-to-end user experiences across Tomofun's portfolio of existing and future products to meet business objectives.
• Strategize with the Tomofun Growth Team on UX design plans based on experimentation results to achieve growth objectives including acquisition, retention and monetization goals.
• Optimize Furbo app and web design flow by taking feedback from usability tests and analysis from app user behaviors.
• Collaborate closely with product/growth managers,marketing, data engineers, customer support and engineering teams to research, test and execute high quality designs.
• Be a champion of Design Thinking and inculcate as a tool and mindset for solving problems and designing products and experiences
• Stay on top of the latest design trends and innovate where appropriate.
• Growth hacking & experience in A/B tests is a plus.

【 Who you are 】

• Bachelor's degree in UX, Human Factors, Psychology, Graphics Design or related field.
• Minimum of 3 years of hands-on interactive designs and user experience
• Experience in designing user interfaces in our mobile app and web-based marketing design contents.
• Innovative in problem-solving, open-minded to solution feedback, highly adaptive to design iteration methods and able to make informed design decisions that would maximize customer values.
• Strong visual sensibilities and able to communicate designs effectively through graphics.
• Excellent communication, and interpersonal skills in both English and Mandarin
• A dog or cat parent is a big plus as you naturally have strong empathy towards our customers!
  

【 Perks 】
- The rare opportunity to work with an international team from Taiwan HQ and make impact on a global scale
- The freedom to voice yourself in an open, trusting and transparent working environment
- Quarterly all hands meetings to update entire organization on company goals, strategic directions and the opportunity to openly ask questions/give feedback
- Bring your fur babies to work in a pet-friendly office space designed to make your pet feel relaxed and comfortable
- Join our volunteer program. We are passionate about giving back to society.
- A LOT of free snacks and drinks for humans and furkids!
- Comfortable and creative office with kitchen, sofa, and quiet areas.
- Afternoon tea time twice a month and monthly birthday parties. We celebrate all the happy moments together.

【Benefits】
- Unlimited vacation policy; work hard and take time off when you need it
- Flexible working hours and work-from-home when needed
- Medical insurance and free yearly health checkup
- Yearly health checkup subsidy for your pets
- 2 free Furbos for each full-time team member
- Company trip and employee outing program. We work hard and play hard!
- Internal training workshop and external training subsidy for you to expand your skill set and continuously learn and grow