People Operations Generalist - Stackwatch｜Meet.jobs

Join a tight-knit, fast-growing team on the leading edge of open-core, cloud infrastructure technology. We’re looking for a People Operations Generalist to support our growing, multinational team’s needs and help us foster an inclusive, engaging, and collegial environment. Working closely with our Head of Operations and Recruiting, you will manage the full team member lifecycle, from welcoming and onboarding new hires to developing and retaining staff through benefit programs, performance and career management, and continued learning opportunities. As our first dedicated HR hire, you’ll have the opportunity to shape the future of our culture and make a meaningful impact on your teammates’ careers and lives.

Backed by leading VCs and software executives and founded by ex-Google cloud engineers and PMs, Stackwatch empowers teams to efficiently operate Kubernetes at scale. Starting with our flagship product Kubecost, we build tooling and intelligence to manage cost, performance, reliability and other infrastructure operability challenges. Our team is fully distributed, and we’re dedicated to building a vibrant, remote-first company culture that focuses on kindness and collaboration while achieving outsized results.

You will have the opportunity to:

• Facilitate and own the new hire process, including sending offer letters, coordinating and leading introduction sessions, setting up access and accounts, and working with hiring managers to ensure a consistent, smooth, and complete onboarding process.
• Support benefits and 401(k) administration, including: handling employee enrollment and questions, supporting open enrollment, and researching new benefits and perks.
• Ensure compliance with statutory federal and state employment guidelines, including initial and ongoing registration with relevant state and local regulatory agencies.
• Facilitate immigration and visa management for the organization and partner with legal counsel as needed; manage international and other complex employment arrangements.
• Own payroll process end-to-end, including biweekly payroll, commission and bonus payments, and payroll taxMaintain accurate, up-to-date employee records in HRIS and other systems, and advise on/implement new HR tooling as neededGenerate and report on People Operations metrics, such as headcount planning and turnover.
• Respond to claims and employment verification requests on behalf of the company.
• Partner with the People Operations team on employee engagement initiatives, including quarterly engagement surveys and results reporting.
• Support team-facing initiatives such as event planning, retreats, and wellness programs.
• Assist with other People Operations functions as needed, stepping in to help recruiting and administrative tasks during critical times.

Our ideal candidate has:

• 3+ years of HR and/or people operations experience in a high-growth technology company, preferably at a startup with a distributed or remote workforce.
• Deep expertise in global mobility, international hiring, and immigration programs.
• Track record of success owning benefits administration, onboarding and offboarding, and employee engagement initiatives.
• Experience with Google suite, Excel, PowerPoint, and Word, as well as HRIS platforms (we currently use Zenefits); desire and ability to learn new technology quickly.
• Superb organizational skills, strong attention to detail, and sense of urgency.
• Ability to maintain a high level of confidentiality and exercise impeccable judgement while working with highly sensitive data and information.
• Strong interpersonal skills, an approachable style, and the ability to navigate complex relationships and have difficult conversations.
• Comfort with ambiguity and ability to manage rapidly shifting, competing priorities.
• Ability to organize, multi-task, and prioritize effectively in a fast-paced environment.
• Passion for new technologies and a strong sense of intellectual curiosity.

You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions.