Customer Advocacy / Marketing Manager - SoSafe GmbH｜Meet.jobs
Salary
41k - 54k EUR Annually
Required skills
Job description
About us
As a Cyber Security Hero at SoSafe, you make the world a little better: Our Awareness Platform helps over 1,000 organizations build up their human firewall, thereby protecting themselves against costly cyberattacks. SoSafe is one of the fastest growing tech companies, and is already a leading provider of security awareness solutions in Europe. Backed by strong VC funding, we are looking for more motivated team players who will assist us with our ambitious mission. Are you interested in being a part of this exciting journey? Apply now!
INTRODUCTION
Customer centricity is one of your core values? You love connecting people and turn fans into active promoters (based on an awesome product, customers already love; with an NPS of 68)? You like organizing and managing events? Keep on reading!
At SoSafe, you have the chance to actively shape the exciting journey from a start-up to the leading cyber security provider in Europe - and help to make the internet a little safer. In the last 3 years, we have grown to over 200 people, gained two international investors and currently serve over 1000 customers from all industries and of all sizes with our SaaS solution.
Customer Advocacy / Marketing Manager (m/f/d)
permanent employment, full time · mobile working
YOUR MISSION
- As part of the CS team you work in coordination with Marketing and Sales to build a holistic advocacy strategy for our customers
- Your focus is building rapport with customers to increase renewals, referrals, & cross/upsell opportunities
- The creation of a single-point-of-truth that includes all customer advocacy information such as references, case studies, speakers, etc.
- In collaboration with our customers and the Marketing team you are responsible for the creation of success stories and blog posts, organization of webinars, scheduling of interviews and other kinds of events
YOUR PROFILE
- Passion for marketing and interest in IT and SaaS Software
- Experience in working with customers to create meaningful success stories and reference case studies (e.g. having worked in Customer Success or Product Marketing)
- You have an outgoing communicative personality and can work cross functionally, but also independent
- Good project management and copy writing skills
- Highly motivated and prepared to work in a dynamic startup environment characterized by growth and constant change
- Hands-on mentality
- Excellence in both written and spoken German and English
- Knowledge of Salesforce and Hubspot are beneficial
WHY US?
- Independent work in a team and steep development opportunities in a fast-growing company in the field of cyber security / IT security
- A competitive fixed salary and the opportunity to participate in the company's development through virtual shares (VSOP)
- 33 days of vacation and a flexible home office arrangement
- "Workation" offer to work temporarily from abroad during the dark winter months (by 2022)
- Mobility Package (subsidized bicycle or public transport subsidy)
- Company pension program
- Lots of (virtual and physical) networking and community formats, such as weekly "team bootcamp" as a shared sport, mystery lunches and tech talks
- A cool team (already >200 employees) with diverse backgrounds and an inside look at a fast-growing, VC-backed startup
- A stylish, well-connected office in the heart of Cologne-Ehrenfeld (47 seconds to Kebapland!)