Product Manager Consumer Experience - Arvato Infoscore GmbH｜Meet.jobs
Salary
60k - 82k EUR Annually
Required skills
Job description
Über uns
Let's be honest, finance is complicated. So we at Arvato Financial Solutions are proud to be guiding international as well as renowned local companies through the complex world of cash flows. Whether our customers sell shoes in e-commerce or offer telecommunications services, our services ensure efficient credit management for the best possible financial performance. Our approximately 7,000 employees solve new challenges in payments and complex data riddles every day, and do so cleverly, analytically and with an eye for every little detail as that is our DNA. We are seeking colleagues who want to take an active part in this - whether they are young professional, IT specialists, data analysts, advisers, managers or lateral entrants. And thanks to our presence in around 20 countries with a focus on Europe and America, there will usually be the right job available nearby. Innovate Yourself.
Within the Order To Cash (O2C) business unit at Arvato Financial Solutions (AFS) we are out to build ‘the next'! The next truly revolutionary product that will reshape the subscription economy. Together with industry leaders we have set out to deliver our ambitious product vision that provides consumers with absolute flexibility using and paying for their subscriptions whilst guaranteeing a steady and predictable cashflow for merchants to enable growth.
To set ourselves up for success we are building up a new tech & product organisation that can leverage the knowledge and experience of AFS as a proven market player with the speed and agility of a startup. At the heart of this all sits our unique company culture. Colleagues listen to understand, challenge each other to refine ideas and support one another to achieve personal growth and company success. We fiercely believe in a human- centric approach when it comes to building products. Only this type of focus delivers a truly unique customer journey that people will love.
Aufgaben
We are looking for the right person to help us define, build and refine our customer journey which sits at the core of our product. As product manager you'll take ownership of the consumer experience team and drive your own vision & roadmap. To empower and set you up for success you'll have end-to-end responsibility of all touch points with our customers. You get to determine how customers interact with our product, what and how we communicate to them and get to run experiments to truly get to know them. You'll work along side FE/BE developers, UX/UI designers, analysts and other roles you might need to deliver this unique customer journey. As thought leader you are the teams representative and will work with other parts of the business to share your vision and collect ideas and insights. You'll be supported by product experts who will guide you and invest in your personal growth.
Profil
- 3+ years experience as a Product Manager
- Experience working with UX and UI designers
- Ability to identify and analyse issues, problems or opportunities to achieve desired outcomes, to apply structured thinking and to break down issues to form a logical train of thought that can be followed and understood by others.
- Excellent degree of analytical skills, ability to interpret data and trends, diagnose problems and recommend effective action plans to resolve issues.
- Strong teamwork and collaboration skills with the ability to achieve mutually agreeable solutions by staying adaptable, communicating ideas in clear coherent language, and practising active listening.
- Strong customer focus, you use data from tracking, user testing and A/B tests to improve business value and drive product KPI's.
- Creativity and curiosity, being a creative problem solver with a deep curiosity about our customers, business and product.
- Excellent degree of communication skills, being able to effectively communicate both the strategic vision and specific details to various stakeholders - from senior leadership to individual product team members. Being able to write clear and concise product requirements, status updates, and product results.
- Ability to react quickly to new insights always driven by delivering the best possible customer experience.
Wir bieten
- Impressive flexibility: To make sure your private life is not overlooked, we support you with flexible working time models, 30 days of leave per year and family support.
- Valuable benefits: Our employees enjoy performance-based bonuses, Group profit sharing, holiday and Christmas pay, capital formation benefits and a participation in the success of the company.
- The feel-good factor: We hold annual fancy Christmas parties, summer parties and after-work parties for our employees.
- Basic provisions: Our employees receive subsidized food services and can help themselves to free fruit baskets and water dispensers.
- Impressive further training: With the Bertelsmann University, over 4,000 e-learning and training offers and international talent management, we support your career development.
- Options for keeping fit: In addition to sports races, company runs and company bicycles, employees get discounts for local fitness studios.
- Welfare benefits: With our company pension scheme, in-house social services and our own company physician, we look after the health and welfare of our employees.
- Exciting discounts: Our employees benefit from generous employee discounts and other reductions with partner companies.
- Respect for loyalty: We support diversity in the company - in every regard.
More information at www.innovateyourself.de . Are you already convinced? Then we look forward to your online application with CV, salary expectations and the earliest possible start date.
We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.
Company: Arvato infoscore GmbH
Country: Deutschland
State/Region: Berlin
City: Berlin
Postal Code: 13629
Job ID: 199266