Senior Director of Community - Chainlink Labs｜Meet.jobs

As a Senior Director of Community, you will spearhead our key community programs that support hundreds of projects within the Chainlink ecosystem. You will build and lead a cross-functional team of marketers, writers, community managers, program managers and more.

We are looking for a rock star to lead this Community effort to focus on growing and engaging the community, developing community programs, measuring the success of the community, and building a world-class team!

This is a career-defining opportunity to create and execute an ecosystem “marketing agency” strategy for one of the fastest-growing projects in the entire blockchain ecosystem.

Your Impact

• Build and execute on the community strategy, roadmap, and success metrics.
• Work with the Content and Product teams to develop, manage and execute community initiatives along with community content strategy. Manage and execute on that strategy.
• Work cross-functionally on community initiatives that focus on growth and engagement.
• Constantly gather feedback from the community and bring those insights to the appropriate internal teams.
• Identify opportunities to surprise, delight, and show our community members how much we appreciate them.
• Help plan and run community events throughout the year.
• Measure, analyze, update and track community data, providing timely, regular reporting throughout the company.
• Manage all internal and external community documentation.
• Create community onboarding and offboarding processes.
• Escalate and flag issues as needed to keep the community a trusted space

Requirements

• 5-7+ years in Community Management with experience scaling Community Programs.
• A strong communicator and writer. Being successful in this role will require you to excel at both internal and external communication.
• Passion about being a community advocate. You understand why community is such an important component to the Chainlink Network.
• Solid understanding of cross-departmental functions including Marketing, Technology and Product.
• Expertise working with various online community platforms and tools.
• Experience working in a fast-paced startup-like environment
• Fantastic interpersonal skills, a great listener, and is extraordinarily empathetic.
• Industry knowledge (Blockchains, DeFi, trends, use-cases) is a plus.

Our Principles

At Chainlink Labs, we’re committed to the key operating principles of ownership, focus, and open dialogue. We practice complete ownership, where everyone goes the extra mile to own outcomes into success. We understand that unflinching focus is a superpower and is how we channel our activity into technological achievements for the benefit of our entire ecosystem. We embrace open dialogue and critical feedback to arrive at an accurate and truthful picture of reality that promotes both personal and organizational growth.