Senior Service Engineer - Rimage Corporation Taiwan Branch|Meet.jobs

Salary

800k+ TWD Annually

Required skills
  • Project Management

Job description

【Job Description】

- Provide sufficient product information (software and hardware) per request in a timely fashion.
- Conduct service and product training.
- Respond and manage customer complaints and arrange shipment for RMA/DOA.
- Escalate issues to Engineering and Service department in HQ.
- Maintain knowledge database for customer support and services issues.
- Support daily use of internal inventory software.


【Requirements】

- Bachelor’s degree in engineering.
- Ability to work in a fast-paced, self-directed environment.
- Excellent analytical and interpersonal skills.
- Ability to communicate complex technical issues in an easy-to-understand manner.
- Fluent in English, able to communicate verbally and in writing to native speakers.

Rimage Corporation Taiwan Branch

As the global leader in on-demand digital publishing, Rimage is a pioneer and innovator in CD, DVD, and Blu-ray™ disc publishing.

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Senior Service Engineer

Rimage Corporation Taiwan Branch

800k+ TWD Annually

  • Referral Reward
  • Project Management