About the jobAbout Agero:
Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com.
About the Role
Reporting to the Sr. Manager of QA Engineering, Agero is looking for a Sr. QA Engineer who will help us develop and maintain automation framework(s) across multiple projects and enterprise wide initiatives.
Key Outcomes
Develop and maintain automation framework(s) across multiple projects
Automate & Execute Test Cases and Test Suites
Ensuring that the team is using QA best practices
Collaborate with QA leadership to architect, establish and evolve QA processes
Ensure all projects meet functional requirements and map to QA test cases
Partner closely with the engineering teams to replicate and resolve issues
Develops testing requirements, test cases, and test plans.
Creates clearly documented plans, designs and results
Provides work estimates
Qualifications
BA/BS Degree in Computer Science, Software Engineering or related software engineering experience
5-7+ years of experience with software testing, QA principles, methods, and processes
Expert/SME level experience with Selenium
Working Knowledge of RestAPI, GraphQL, Databases, GitHub
Knowledge of test tools such as JIRA, Zephyr Enterprise
Knowledge of Node.js and javascript
Knowledge of Load testing and Performance testing is a plus
Experience in Mobile and/or IVR automation is a plus
Ability to read code and identify issues
Familiarity with Scrum Agile project management
D, E & I Mission & Culture at Agero*:*
We are all Change Drivers at Agero. Each day, we speak to thousands of drivers and tow professionals across one of the most diverse countries in the world. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.
The road to positive change starts inside Agero. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.
Looking to learn more about each of our Associate Resource Groups? Watch the short videos below highlighting each group, featuring their Co-Leads!
Black Leaders Action Community (B.L.A.C.)
Asian Americans and Pacific Islanders
WERQPLACE
LatinX
Women Who Lead
Accelerate
Hiring In:
United States: AZ, CA, FL, NC, IL, KY, MA, MI, NM, TN, TX, VA or WA.
Canada: Province of Ontario
THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.