1. Maintain high levels of service continuity on IP devices for external customer
2. Perform network operation of configuration, capacity, access, performance and security management
3. To provide telephone/remote and on-site 2nd level technical support for Cisco/Juniper/F5/A10 IP devices on an on-call basis within a team
4. To troubleshoot logged faults in order to accurately isolate the cause and provide working solutions, and monitor progress against customer SLAs.
5. DevOps/Programming skill is a plus.
** 能以英文與客戶進行即時通訊之溝通
憑藉著理念 “超越自我 Never Stop Improving”我們不斷尋找新的解決方案來提高產品質量和生產力。我們【實行彈性工時】、【採用自主申請升遷】、 【不再實施個人績效評量】、【實踐薪資透明化】,我們認為這是 敏捷管理和自組織工作環境的必要元素。