Global Product Policy Lead - Patreon｜Meet.jobs

Patreon is the best place for creators to build exclusive content and community for their fans. We enable creators (podcasters, writers, musicians, illustrators, etc) to connect with their fans directly and make money from their creative work. Creators can sell one-off items from their own shops or offer recurring monthly memberships with exclusive access to their work.

There are over 250,000 active creators earning on Patreon and over 10 million members. Our goal has always been to help creators achieve financial freedom doing what they love - and we're leaders in the space, having sent over $3.5 billion to creators since our inception. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Global Product Policy Lead to support our mission.

This role is based in San Francisco or NYC and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role:

• Policy Development and Implementation by working cross-functionally to develop, update, and implement policies that are both creator-first and protective of creator-led communities.

• Stakeholder Engagement through collaborating with internal teams (Product, Legal, Community, Engineering, and Trust & Safety), along with our creator communities to identify policy solutions, ensure consistent enforcement, and adapt to new challenges.

• Research and Benchmarking of major industry trends, competitor practices, and regulations being introduced around the world to ensure Patreon's policies maintain industry leading standards. .

• Product Influence through collaboration with product teams to embed policy considerations into the product development process, ensuring a safer user experience.

• Education and Training of internal teams on policy updates and best practices.

• Quality Assurance through working with stakeholders to build mechanisms for collecting feedback on our policies from creators, patrons, and other stakeholders to ensure continuous improvement.

• Creator Policy and Product Engagement through soliciting and incorporating creator input into products and policies

• Build External Narratives with our product marketing teams for product & policy developments

About You:

• 7+ years of experience in product policy, public policy, or a related field.

• Strong understanding of online safety, content moderation, and the creator economy.

• Proven ability to work cross-functionally and influence product and operational decisions.

• Excellent written and verbal communication skills.

• Passion for protecting and empowering creators and their communities.

• Demonstrated ability to handle complex, fast-paced, and ambiguous situations with a solution-oriented mindset.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win. ****

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver.

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching

Patreon focuses on Digital Media, Video, Music, Entertainment, and Sponsorship. Their company has offices in San Francisco. They have a mid-size team that's between 51-200 employees. To date, Patreon has raised $47.1M of funding; their latest round was closed on January 2016.

You can view their website at http://www.patreon.com or find them on Twitter, Facebook, and LinkedIn.