Sales & Marketing Systems Administrator - Conviva｜Meet.jobs

If you've used Disney+, Peacock, or other top streaming platforms, you've already benefited from Conviva's technology. We empower the world’s leading B2C companies, including the biggest names in streaming media, to deliver exceptional digital experiences and optimize the “moments that matter” to their customers and their business. As the global leader in experience-centric operational analytics, Conviva has redefined big data analytics with our paradigm-shifting Time-State Analytics model. Our platform does what legacy observability and monitoring tools can’t: we eliminate the gaps between system performance, user experience, and engagement, enabling issue identification, impact assessment, and root cause resolution in seconds. This isn’t just important, its game-changing! Our platform processes over 5 trillion daily events, providing real-time, cost-effective, stateful computation across diverse data sets. This empowers operations teams for the first time to precisely and directly impact real-world business outcomes, including customer satisfaction and revenue.

Conviva is looking for a driven Sales & Marketing Systems Administrator to join our high-impact, high-performing Sales Operations team at our New York office. This individual will be providing critical operational support to the global Sales organization, Marketing, Finance, Legal, Customer Support and other internal stakeholders and be responsible for managing, maintaining SaaS applications, with a focus on Salesforce. This is a tremendous opportunity for someone who enjoys the challenge of working with an outstanding team in a high growth environment and is steadfast in the pursuit of excellence.

What Success Will Look Like:

• Find areas for improvement and provide solutions.
• Assist in the prioritization of stakeholder requests and projects.
• Drive cross-functional requirements gathering and implementation of features while maintaining best practices.
• Implement and integrate new SaaS applications
• Design, build, test and deploy solutions
• Provide post-deployment support
• Partner with internal stakeholders to maintain data integrity and to drive reliable reporting and metrics
• Ensure proper data collection and data consistency
• Maintain data quality, integrity and cleanliness
• Documentation and training for platforms and processes

Who You Are & What You've Done:

• 3+ years of Salesforce.com experience, ideally within a SaaS company
• Must have an active Salesforce Administrator Certification
• Experience administering other integrated tools within the Salesforce ecosystem including Aviso, LeanData, Outreach, Gong, ZoomInfo, LinkedIn Sales Navigator, Marketo, Gainsight
• An understanding of Salesforce's data security model
• Deep knowledge of declarative tools such as flow builder
• Ability to prioritize and manage multiple projects and tasks simultaneously
• Passion for solving complex problems
• Capacity to independently tackle problems and build out unique scalable solutions
• Strong work ethic with a "get stuff done" mindset
• Self-starter and quick learner with the ability to work independently
• Flexible, agile, and adaptable; comfortable wearing multiple hats
• Problem solver, strong attention to detail, extremely organized
• Good written communication, verbal communication, and presentation skills
• Experience working in a fast-paced environment

The expected salary range for this full-time position is $90,000 - $130,000 + equity + benefits. Compensation is determined by numerous factors such as your qualifications, experience, relevant education or training, and work location.

Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like Time-State analytics and AI-automated data modeling, that surface actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their business ahead of the competition. Examples of the brands Conviva has helped innovate, adapt, and scale at unprecedented speed include: DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision and Warner Bros Discovery.

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!

Conviva focuses on Video, Analytics, Optimization, and Video Streaming. Their company has offices in San Mateo. They have a large team that's between 201-500 employees. To date, Conviva has raised $59M of funding; their latest round was closed on February 2012.

You can view their website at http://www.conviva.com or find them on Twitter, Facebook, and LinkedIn.