Jr. IT Engineer - Splashtop Inc.｜Meet.jobs

▲ About Splashtop

Splashtop is a SaaS company offering industry-leading remote access / support services, one-to-many video conferencing, and mobile mirroring apps. Our product range covers multiple platforms (Windows, macOS, iOS, Android) and is highly regarded in the IT and education community (see: www.splashtop.com and www.mirroring360.com or look for Splashtop in App Store / Google Play).

▲ Essential Responsibilities

• Desktop administration includes system provisioning, software installation and troubleshooting.
• Troubleshoots problems by analyzing root causes and evaluating solutions.
• Document Creation and Knowledge Base Management.
• Server/data backup, verification.
• Asset management includes procurement, tracking and e-waste.

▲ Knowledge/Skills 

• Linux/MacOS installation and administration
• TCP/IP fundamentals
• Helpdesk ticket flow

▲ Qualification

• Bachelor's Degree or equivalent experience in Information Technology related field.
• Knowledge and experience working on computer hardware, software, and systems.
• Strong work ethic with the ability to co-work on projects.
• Good organizational and planning skills.
• Ability to quickly debug and find solutions.
• Hunger to take on new challenges and continue learning.
• Team player.
• Complete task and deliver result in timely manner.
• Able to work overtime when required.
• Intermediate written/verbal communication.
• Minimum 1 year of relevant work experience required.

▲ Plus:

• CCNA certification
• Microsoft certification
• Virtualization (VMWare)
• Microsoft 365 Suite
• Change management concept
• IaaS (AWS, Azure, GCP, etc)