Membership Services Assistant - The British Museum｜Meet.jobs

The British Museum is seeking a Membership Services Assistant to deliver excellent customer care to Members and provide administrative support for the successful day-to-day running of the Membership Office.

In this diverse role, you will accurately process all membership related administration, handle all general queries and ensure that databases are maintained to the highest standards. The post-holder will support with the organisation of Member events and assist in the Members’ Room, where necessary.

The successful candidate will possess significant direct customer service experience and will be educated to GCSE level, or equivalent. You will have previous knowledge of CRM databases and be a capable user of Microsoft packages.

We are interested in hearing from candidates with proven organisational and communication skills, who are confident in dealing with a variety of individuals in person and over the telephone. Excellent attention to detail is essential as you will seek to evaluate and improve repetitive tasks and procedures. The ability to work out of normal office hours is essential.

About the British Museum:

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions with over six million visitors in 2016 and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) requirements for all staff at the British Museum.

The Museum is an equal opportunity employer, supports a diverse workplace and offers a competitive benefits package including:

• Membership of the civil service pension scheme
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Generous annual leave allowance
• Interest-free season ticket loan
• Child care voucher scheme
• Professional & personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

If you are a positive individual, passionate about the Museum and would like to know more about this exciting opportunity, please follow the “Apply now” link below where you will be directed to complete your application.

Closing date: 20th December 2017, Midday