Customer Service Agent (Luxury Goods Segment) - PANECO.COM SINGAPORE｜Meet.jobs

JOB DESCRIPTION

You will be the public face of one of the fastest growing eCommerce companies in Singapore. As a customer service agent, you will provide quality customer service to customers through various channels, such as phone, chat and email on a daily basis.

You’ll be exposed to the business side, and will help to develop ways to measure the value of your work. You will be actively involved in generating sales orders and follow up on sales leads providing quotes for customers. You will co-ordinate with logistics to ensure fast and accurate information that impacts the delivery of service to your customers.

The role requires a detail and process oriented person who can prepare necessary documentation and maintain records as well as follow Standard Operating Procedures closely.