CALL CENTER ASSISTANT - CP Morgan Sdn Bhd|Meet.jobs

Salary

3K - 4.5K MYR Monthly

Required skills

    Job description

    - Handle incoming calls, emails and chat on customer's inquiry for hotel reservation.
    - Provide excellent customer service and assist any resolution in a professional manner.
    - Promote and cross sell to customer on the company latest package / promotion.
    - Follow up with customers to resolve issues to ensure customer satisfactions are met.
    Requirements:
    - SPM / Diploma with minimum 2 years experience in Call Center / Customer Service field.
    - Excellent communication skills in English and Bahasa Malaysia.
    - Positive working attitude, enjoy communicate and assist customers via telephone.
    - Pleasant personality and excellent interpersonal skills.
    - MUST be able to work on shift basis, weekends, Public Holidays.
    - Open to MALAYSIAN citizens only.

    CP Morgan Sdn Bhd

    a human resource company

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