Since Shopee's inception in 2015, we have grown into the leading e-commerce platform in Southeast Asia and Taiwan, serving tens of millions of users, dealing with hundreds of millions of product listings, generating billions (USD) of GMVs, and handling petabytes of data, all on our thousands of server hardware in more than 10 different data centers across the region, created and managed by an extremely strong TechOps team.
And now we are expanding the team to forge a stronger foundation for our business growth in the years to come.
Operations Engineer is on a mission to manage technical operations to ensure all Shopee products and platforms are running healthily 24/7 and to provide supreme user experience to our customers. As a part of this team, your tasks include, but not limited to setup and maintain monitoring systems, design and build high availability service architecture, manage huge numbers of servers using automation tools and build up operational platforms.
Setup, manage and maintain Shopee product applications and services
Participate in product system design, optimization and capacity planning
Setup and maintain monitoring of technical performance and statistics of Shopee products
Communicate and coordinate with Product Managers, Developers and Infrastructure team
Perform regular and ad-hoc server-side deployments, releases and troubleshooting
Prepare routine operation documentation
Bachelor’s degree or higher in Computer Science, Engineering, Information Systems or related field
Familiar with Linux operating system (Ubuntu, CentOS, etc.)
Familiar with python and bash scripting
Knowledge of Computer Network (TCP/IP, DNS, etc.), Computer Organisations and OS
Strong analytical and problem-solving skills with the ability to thrive under difficult and stressful situations
Good time management skills to work efficiently
Passion and high sense of responsibility for work
Fast learning ability and a good team player
Detailed-oriented, cautious and prudent
Open to fresh graduates who are passionate about technical operations of internet products
Experience in the following areas is a plus:
o Experience with automation tools like Ansible etc
o Experience with monitoring tools like Nagios, Zabbix, etc.
o Experience with High Availability system design and Server Deployment Process
o Experience with DevOps
shopee is the largest eCommerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, making online shopping easy, secure and fast through its strong payment and logistical support.