CRM Technical Manager - Vivino｜Meet.jobs
薪資
95k - 130k USD Annually
技能需求
工作機會描述
We’re changing the way people enjoy wine, and consequently disrupting one of the oldest industries on the planet. By harnessing the power of technology and social behavior, we’ve created the world’s largest - and smartest - wine community and marketplace. Over the next ten years, the global market for online wine sales is expected to grow significantly and Vivino will be at the forefront of this growth. Now is the time to join a fast paced and growing team. This position is based in San Francisco and is part of a global team, with offices in Copenhagen, much of Europe, and Hong Kong.
We’re looking for a CRM integration/technical manager with strong technical skills who is ready to join a growing CRM team that is building out its B2C email communications and eCommerce operations worldwide. Vivino has over 30 million users worldwide and sells wine in 15 countries across multiple continents.
To start, you have strong skills in SQL and databases, and the idea of owning the CRM integration (with the platform Simon Data) excites you. You enjoy email development, know HTML and CSS well, and are a perfectionist in getting emails to render flawlessly across multiple email clients. You’ve worked with personalization templating languages before (eg Liquid, Handlebars or Jinja), and enjoy building personalized emails, push notifications, and experiences for users. You work well with others and can excel at being the go-to technical resource for the CRM team of seven managers.
You will quickly become a Vivino product, merchandising and CRM expert so that you can help drive revenue and keep Vivino users engaged. The work you do will have a direct impact in driving revenue for the company with the satisfaction of knowing you’re helping build the world’s largest wine marketplace.
RESPONSIBILITIES
* Partner with CRM Managers to deploy personalized emails, push notifications and lifecycle experiences
* Clarify, capture, and optimize business logic and requirements in order to build complex, multi-layer CRM automations, and ad-hoc campaigns
* Write SQL to manage CRM integration (with the platform Simon Data) and create relational data tables to drive personalization
* Build flawlessly rendering emails via HTML, CSS and Jinja, a web template engine for the Python programming language
QUALIFICATIONS
* Strong skills in HTML/CSS
* Strong skills in SQL and databases
* Email marketing experience, and are comfortable with CRM tools and ESPs
* A functional understanding of email deliverability and best practices
* High attention to detail
* Quick learner
* Strong communication + language skills and willingness to work with teams in other timezones, including Copenhagen (9 hour difference)
* Plus: You’ve worked with templating languages before, like Liquid, Handlebars or Jinja.
* Plus: You’ve worked with email testing tools like Litmus or Email on Acid and understand the challenges of email rendering across multiple clients
* Plus: Interest in wine
You will report to the Director of CRM, based in San Francisco.
ABOUT VIVINO
TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME
Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions of wine lovers. Vivino’s unique wine shopping experience leverages community data to suggest personalized wine recommendations for each individual user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.
We are a fast paced, growing team with offices in San Francisco, California and Copenhagen, Denmark. We also have teams around the world in: the UK, Netherlands, Italy, Spain, Germany, France, Ireland and Hong Kong.
Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity, but as an offering of a cultural experience that was once out of reach for many, but is now open to everyone.
VIVINO’S FIVE CORE VALUES ARE:
* Always Strive for Better
* Work Together
* Earn and Offer Trust
* Be Approachable
* Lead with Data
VIVINO OFFERS EMPLOYEES OF OUR SAN FRANCISCO TEAM:
* Unlimited paid time off
* 100% medical coverage
* A stocked fridge & catered lunches twice weekly
* Discounts on wine purchases
We also learn about and explore the wonderful world of wine together on a regular basis through tastings and events. A passion for and interest in wine is helpful, but not required.
COMMITMENT TO DIVERSITY AND INCLUSION
Vivino is an equal opportunity employer (EEO) and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status or any other characteristic protected by applicable federal, state, or local law.
We’re looking for a CRM integration/technical manager with strong technical skills who is ready to join a growing CRM team that is building out its B2C email communications and eCommerce operations worldwide. Vivino has over 30 million users worldwide and sells wine in 15 countries across multiple continents.
To start, you have strong skills in SQL and databases, and the idea of owning the CRM integration (with the platform Simon Data) excites you. You enjoy email development, know HTML and CSS well, and are a perfectionist in getting emails to render flawlessly across multiple email clients. You’ve worked with personalization templating languages before (eg Liquid, Handlebars or Jinja), and enjoy building personalized emails, push notifications, and experiences for users. You work well with others and can excel at being the go-to technical resource for the CRM team of seven managers.
You will quickly become a Vivino product, merchandising and CRM expert so that you can help drive revenue and keep Vivino users engaged. The work you do will have a direct impact in driving revenue for the company with the satisfaction of knowing you’re helping build the world’s largest wine marketplace.
RESPONSIBILITIES
* Partner with CRM Managers to deploy personalized emails, push notifications and lifecycle experiences
* Clarify, capture, and optimize business logic and requirements in order to build complex, multi-layer CRM automations, and ad-hoc campaigns
* Write SQL to manage CRM integration (with the platform Simon Data) and create relational data tables to drive personalization
* Build flawlessly rendering emails via HTML, CSS and Jinja, a web template engine for the Python programming language
QUALIFICATIONS
* Strong skills in HTML/CSS
* Strong skills in SQL and databases
* Email marketing experience, and are comfortable with CRM tools and ESPs
* A functional understanding of email deliverability and best practices
* High attention to detail
* Quick learner
* Strong communication + language skills and willingness to work with teams in other timezones, including Copenhagen (9 hour difference)
* Plus: You’ve worked with templating languages before, like Liquid, Handlebars or Jinja.
* Plus: You’ve worked with email testing tools like Litmus or Email on Acid and understand the challenges of email rendering across multiple clients
* Plus: Interest in wine
You will report to the Director of CRM, based in San Francisco.
ABOUT VIVINO
TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME
Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions of wine lovers. Vivino’s unique wine shopping experience leverages community data to suggest personalized wine recommendations for each individual user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.
We are a fast paced, growing team with offices in San Francisco, California and Copenhagen, Denmark. We also have teams around the world in: the UK, Netherlands, Italy, Spain, Germany, France, Ireland and Hong Kong.
Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity, but as an offering of a cultural experience that was once out of reach for many, but is now open to everyone.
VIVINO’S FIVE CORE VALUES ARE:
* Always Strive for Better
* Work Together
* Earn and Offer Trust
* Be Approachable
* Lead with Data
VIVINO OFFERS EMPLOYEES OF OUR SAN FRANCISCO TEAM:
* Unlimited paid time off
* 100% medical coverage
* A stocked fridge & catered lunches twice weekly
* Discounts on wine purchases
We also learn about and explore the wonderful world of wine together on a regular basis through tastings and events. A passion for and interest in wine is helpful, but not required.
COMMITMENT TO DIVERSITY AND INCLUSION
Vivino is an equal opportunity employer (EEO) and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status or any other characteristic protected by applicable federal, state, or local law.
