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AI Script Designer - Wiz.ai｜Meet.jobs
薪資
4k - 6k SGD Monthly
技能需求
工作機會描述
Key Responsibility
1、Artificial Intelligence Conversation Content Script Design and Development.
1.1 Analyze enterprise customers’ business requirements, service/product information and data, to design and develop content for Artificial Intelligence conversation flow.
1.2 Develop Artificial Intelligence script to fit the identified business cases with appropriate content, logic and desired customer experience.
2、Project Management and Delivery:
2.1 Be responsible for end-to-end experience management and delivery of Artificial Intelligence conversation script content and project.
2.2 Show great collaborative and communicative skills to be able to work with various enterprise customers’ business unit departments.
2.3 Assist Technology Systems Engineers to refine and complete tests.
2.4 Polish the script content, recording and recognition accuracy rate to improve the conversation experience.
2.5 Work closely with R&D team to improve conversation design issues and
other product research and development initiatives and projects.
3、Script Database Building:
3.1 Develop and build database of industry specific conversation scripts from project implemented.
3.2Constantly refine and enrich conversational script content and improve Artificial Intelligence intelligent conversational capabilities.
Key Requirement
1. Bachelor Degree and its equivalent
2. Minimum 2 years of sales/customer service experience in bank/telecom/insurance industries. tele-conversation script team management or project management experience is a plus.
3. Professional experience in service training script writing, design and development.
4. Good writing skills, strong analytical skills and detail oriented.
5. Customer-oriented and ability to solve problems independently.
6. Excellent interpersonal communication skills and team player.
7. Ability to communicate and interact with a variety of people, both externally with customers and internally with company team members and other departments.
8. Extremely creative with ideas. Able to learn and adapt very quickly.
9.Self-motivated and clear goal oriented, eager to explore and discovery the business new service scenarios to improve customer satisfaction and recognition.
10. Have a great enthusiasm for everything Artificial Intelligence and keen to take on new initiatives.
11. Work independently and confidently deliver results; Entrepreneurial and curious mindset will be a plus.
1、Artificial Intelligence Conversation Content Script Design and Development.
1.1 Analyze enterprise customers’ business requirements, service/product information and data, to design and develop content for Artificial Intelligence conversation flow.
1.2 Develop Artificial Intelligence script to fit the identified business cases with appropriate content, logic and desired customer experience.
2、Project Management and Delivery:
2.1 Be responsible for end-to-end experience management and delivery of Artificial Intelligence conversation script content and project.
2.2 Show great collaborative and communicative skills to be able to work with various enterprise customers’ business unit departments.
2.3 Assist Technology Systems Engineers to refine and complete tests.
2.4 Polish the script content, recording and recognition accuracy rate to improve the conversation experience.
2.5 Work closely with R&D team to improve conversation design issues and
other product research and development initiatives and projects.
3、Script Database Building:
3.1 Develop and build database of industry specific conversation scripts from project implemented.
3.2Constantly refine and enrich conversational script content and improve Artificial Intelligence intelligent conversational capabilities.
Key Requirement
1. Bachelor Degree and its equivalent
2. Minimum 2 years of sales/customer service experience in bank/telecom/insurance industries. tele-conversation script team management or project management experience is a plus.
3. Professional experience in service training script writing, design and development.
4. Good writing skills, strong analytical skills and detail oriented.
5. Customer-oriented and ability to solve problems independently.
6. Excellent interpersonal communication skills and team player.
7. Ability to communicate and interact with a variety of people, both externally with customers and internally with company team members and other departments.
8. Extremely creative with ideas. Able to learn and adapt very quickly.
9.Self-motivated and clear goal oriented, eager to explore and discovery the business new service scenarios to improve customer satisfaction and recognition.
10. Have a great enthusiasm for everything Artificial Intelligence and keen to take on new initiatives.
11. Work independently and confidently deliver results; Entrepreneurial and curious mindset will be a plus.
