Account Strategist, Taiwan & Southeast Asia Market - Criteo｜Meet.jobs

About Criteo APAC

In APAC we have offices in Tokyo, Osaka, Singapore, Seoul, Sydney and Beijing.

We’re innovative, passionate, fearless, creative, driven, and adaptable. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.

About Singapore Office

Criteo opened its Singapore office in 2013. Since then the office has grown rapidly & is excellently placed to tap into the rapidly growing South East Asia, Hong Kong, Taiwan & India markets. The office is young, dynamic and energetic with a pretty informal & open culture. With a small but fast growing multi-cultural team (8+ nationalities), the office loves to work & socialize together. The strong bonding in turn helps to take quick actions & generate higher value for the clients.

成立於 2005 年的法國巴黎，Criteo 本以廣告推薦引擎起家，2009 年開始瞄準重定向廣告，成效驚人，在全球共有 17 間辦公室，橫跨 130 座市場，留客率連續 16 季維持 90%。合作廣告主超過 6100 家，客戶包含 BMW、Zappos、Dell、樂天等等，廣告發佈商也有 7700 多家，Facebook、微軟、紐約時報都囊括其中。更多詳請，可以參考Inside的專訪。

http://www.inside.com.tw/2014/10/06/criteo-interview

JOB DESCRIPTION

About the role

Criteo is in search of an organized self-motivated Account Strategist to join our Account Strategy team and build Criteo's advertise business with local Taiwanese and clients based in Singapore.

Initial training for this role will be conducted at Criteo's office in Singapore and you will be working with advertisers from the contract to implementation as well as help with optimizing our ad campaigns for both Criteo and inventory partners while being responsible for managing, maintaining, and up selling post sale communications with our client partners. You will monitor and optimize existing campaigns to help with increasing our revenue and margins, along with cultivating a strong and productive relationship with clients.

Responsibilities

- Effectively manage relationships with top advertisers and agencies and aggressively grow revenue and track retention of clients and/or agencies.
- Ownership of the contact, event and deal information for all client data in the CRM tool.
- Optimize accounts toward improved account performance for the customer.
- Proactively identify and suggest new processes toward enhancing Criteo’s service and up-sell new products.
- Encourage feedback from customers to further strengthen Criteo’s products and services.

REQUIREMENTS

- Four year BA/BS university degree. and at least 3 years proven experience in direct client relationships in online performance media (affiliate, emailing, search etc.)
- Offering outstanding customer service and innovation leading to revenue growth and customer retention.
- Ability to asses and resolve advertiser/agency issues encountered in the role. and strong analytical and Excel skills. Must be proficient in formulas, vlookups and modeling.
- Technical knowledge of site tagging, ad serving and ad ops is a plus.
- Strong inter-personality and communication skills would be an advantage
- 需精通繁體中文之聽說讀寫及流暢的商用英語能力，若有與台灣客戶洽商的經驗者為佳。