UX Manager - Tomofun友愉股份有限公司｜Meet.jobs

【Application Channel】
Please apply via: https://grnh.se/568d338d3us

【 About the role 】

Imagine giving your pet a belly rub on your lap at work! Tomofun is a passionate startup full of dreamers and builders who truly believe in making a difference in our pets’ lives through innovation.

We're looking for a talented【UX Director】who is passionate, customer-centric and a hands-on leader in the UI/UX field. You will champion UI/UX designs of Tomofun's products from creating design vision, crafting design strategy, building design roadmap to finally delivering world-class user experiences that delight our customers. You will be leading a team of UI and UX designers as well as communicate, present and co-work with cross functional teams at all levels of the organization to achieve company's goals!

【 About the company 】

At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. Headquartered in Taiwan, we’re building a one-of-a-kind global company that helps pets and pet parents stay connected through our innovative products. Our pioneer product, Furbo Dog Camera, is the #1 best-selling pet camera on Amazon US, Canada, UK, Japan and 5 other markets and also recommended by The Ellen Show as the #1 gift on every pet-lover’s Amazon wishlist. The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

【 What you'll do 】

・Lead UI and UX Designers to define, design and deliver innovative and world class  end-to-end user experiences and visual designs across Tomofun's portfolio of existing and future products to meet business objectives.

・Build and apply user experience methodologies to streamline innovation and ideation processes.

・Conduct usability tests to gain user insights then further conceptualize product designs and optimize user flow.

・Gather and analyze user feedback/user data and further strategize design plans to achieve highest user engagement rates.

・Collaborate closely with product managers, marketing, customer support and engineering teams to research, test and execute high quality designs.

・Be a champion of Design Thinking and inculcate as a tool and mindset for solving problems and designing products and experiences

・Stay on top of the latest design trends and innovate where appropriate.

・Growth hacking & experience in A/B tests is a plus.

【 Who you are 】

・Bachelor's degree in UX, Human Factors, Psychology, Graphics Design or related field.

・Minimum of 5 years of hands-on interactive designs and user experience with 2 years of managing a UI/UX team.

・Experience in designing user interfaces in our mobile app and web-based marketing design contents.

・Innovative in problem-solving, open-minded to solution feedback, highly adaptive to design iteration methods and able to make informed design decisions that would maximize customer values.

・Strong leadership skills including the ability to align resources to business needs, inspire, develop and coach team members.

・Strong visual sensibilities and able to communicate designs effectively through graphics.

・Excellent communication, and interpersonal skills in both English and Mandarin

・A dog parent is a big plus as you naturally have strong empathy towards our customers!

Perks

• The rare opportunity to work with an international team from Taiwan HQ and make impact on a global scale
• Join a group of talents who have passion to change pet parents and pet's lives through technology
• The freedom to voice yourself in an open, trusting and transparent working environment
• Quarterly all hands meetings to update entire organization on company goals, strategic directions and the opportunity to openly ask questions/give feedback 
• Bring your fur babies to work in a pet-friendly office space designed to make your pet feel relaxed and comfortable 
• Join our volunteer program. We are passionate about giving back to society.
• A LOT of free snacks and drinks for humans and furkids!
• Comfortable and creative office with kitchen, sofa, and quiet areas. Everyone can find their ideal place to work!
• Afternoon tea time twice a month and monthly birthday parties. We celebrate all the happy moments together.

Benefits

• Unlimited vacation policy; work hard and take time off when you need it
• Flexible working hours and work-from-home when needed
• Medical insurance and free yearly health checkup
• Yearly health checkup subsidy for your pets
• 2 free Furbos for each full-time team member
• Company trip and employee outing program. We work hard and play hard!
• Internal training workshop and external training subsidy for you to expand your skill set and continuously learn and grow