Account Manager - AiChat｜Meet.jobs

The Account Manager is responsible for managing existing clients and driving sales of A.I & Messaging products. This role manages all aspects of the sales process including prospecting, lead management, qualification, product demonstrations, evaluation, close and account care.

Responsibilities

• Develop in depth understanding of the sectors to refine the proposition to the client/prospect and feedback into the product roadmap
• Deliver proactive account management by providing business solutions to clients. Identify, progress and report on new commercial opportunities.
• Generate sales leads through attending industry events, working with telesales, outbound marketing activity and other techniques.
• Present products and services to clients and prospects, specializing in the Messaging, A.I, Marketing and Social CRM core offerings.
• Fully understand the client’s business objectives in order to develop optimised conversational user-journey; provide creative ideas and conceptualising them into a brief that is easily understood by both client and internal tech team.
• Provide strategy to optimise user interactivity, engagement, conversion and ROI with a focus on commercial results.
• Make commercial proposals with input from other relevant teams and achieve order completion by negotiation and deal closing tactics
• Support the execution of a range of Social Messaging Marketing campaigns for clients
• Display organizational and multi-tasking skills, in order to demonstrate efficient and timely coordination of task required of colleagues in offshore and local teams
• Assist in creating an environment of teamwork and continuous improvement
• Playing a positive and supportive role as a member of the team

Requirements

• Demonstrated ability to selfplan, carry out and report on activities based on a set of provided objectives.
• A proven track record in at least one other significant career role with clientfacing experience for handling account activities or project management
• High level of presentation skills and confidently able to present materials for sales meetings with ability to identify opportunities and progress discussions
• Familiar with user flow diagram and good understanding of UX design
• Strong practical knowledge of MS Office, particularly Excel and PowerPoint
• People skills – will be expected to lead account management activities, work with internal personnel and with Directorlevel clients on a regular basis
• Experience in Marketing Automation/ CRM SaaS Technology/ Digital Marketing Agency is a bonus

 

Account Management Business Development Project Management

• Dynamic and fun working culture
• Open concept
• Starts work at 10am