Senior UX Designer - Springer Nature|Meet.jobs

薪資

35k - 50k EUR Annually

技能需求

    工作機會描述

    DESCRIPTION

    We’re looking for a senior user experience designer to join our growing global UXD practice at Springer Nature and work within a large programme of work that looks at internal legacy systems and processes in the business. The job is based in Lisbon and you will work remotely at times with colleagues in London (UK), Pune (India), Dordrecht (The Netherlands) and Berlin (Germany). Some travel will be required.

    Visit ​sndigital.springernature.com​ to learn more about who we are and what we do.

    Overview
    Springer Nature has a portfolio of over 3,000 peer-reviewed journals and books across all areas of science. The Content Acquisition (CA) programme you’ll be joining has been re-looking at the legacy systems and processes across our imprints and working on creating a world-class submissions experience for our global audience of academic researchers and editorial staff. 

    Within the CA programme sits the Peer Reviewing Experience team. This team will deliver solutions to make the peer reviewing experience fast, simple, convenient and rewarding for researchers who take time out of their day to review work of their peers, through a combination of efficient editorial workflows and finding forward-looking solutions for our reviewing researcher’s problems. 

    Working across the Springer Nature imprints, you will work closely with editorial and operational staff and the wider CA product, design and development team. Working closely with the rest of the team, you will help everyone to focus on the right problems to explore, then deliver solutions in innovative ways.

    Why it matters
    Ensuring a peer reviewing process of the highest standard is at the core of our publishing process and an indispensable key piece in the way we add value to our researchers who choose to publish their work with one of our journals.

    How the team works
    Working closely with the rest of the team, you will help everyone to focus on the right problems to explore, then deliver solutions in innovative ways. Day-to-day, we aim to keep design and development as lean as possible - working towards delivering through incremental experimentation and learning 


    What you’ll do…

     
    What you’ll do...
    You will be “owning” the experience of the primary two archetypes (personas) involved in the Peer Reviewing Experience - The Peer Reviewer and The Peer Review Liaison Editor. You will have five key areas of focus:
     
    REQUIREMENTS

     
    At the end of 12 months you will have achieved the following outcomes:
    Strategy
    • You will have developed a solid foundational understanding of the experience vision and the user experience strategy for those user archetypes. 
    • You will have demonstrably used the strategy artefacts to inform your day to day design decisions and those of the team. 
    • You will have input into the strategy (for instance, updating the relevant service design blueprint)  with new information and data from research as we progress into its execution. 
    • You will have kept the vision and direction of the experience up to date and socialised it with team members and beyond.
    • You will have identified potential gaps in knowledge or opportunities for experience improvements and taken steps to successfully and demonstrably fill those gaps and deliver on those opportunities
     
    Research
    • You will have become an expert in the body of research work that concerns your archetypes
    • You will have identified gaps and assumptions in our understanding of the needs, problems, goals and behaviours of your user archetypes
    • You will have created a cohesive plan of research that aims at both dealing with the broader understanding of the archetypes (explorative/formative) and with concept and solution validation (evaluative), that will inform both strategy and delivery.
    • You will have carried out - alone, with your delivery team or supported by senior and lead user researchers in the domain and also part of the wider UX team - the execution of the research plan
    • You will have ensured research becomes ingrained in the mindset of the team as key to delivery of successful products and as a way to both define and evaluate measures of customer success.
     
     
    Metrics
    • You will have helped define the key metrics and KPIs that tell the true story about the level of satisfaction of our users with their experience of our products and services. 
    • You will have ensured that design decisions are as much evidence-based as possible and encouraged consistent measuring of the impact of the team’s solution and designs on the customer.
    • You will have ensured that these metrics are understood by the team and beyond and are regularly tracked, monitored and referred to. 
     
    Delivery
    • You will have ensured that the delivery of our solutions is aligned with the strategic directions and experience vision.  
    PERKS

     

    • 14 monthly equal salary payments
    • 22 holiday allowance
    • Daily food compensation Eur 7,63 for every working day
    • 10% time
    • Compensation for private health insurance for employee, spouse and kids
    • Mobile phone
    • Laptop
    REMOTE DETAILS

    To apply for this job you must be willing to work in the time zones between UTC+0 and UTC+0.

    Springer Nature