Junior Customer Success Manager - Localyze|Meet.jobs

薪資

24k - 35k EUR Annually

技能需求

    工作機會描述

    Our new Customer Success-Localito...
    will be working with our case & key account managers to ensure our customers' happiness every day. You will be the one solving problems and at the same time continuously improve our processes. You don't need a specific degree - but you need hands-on experience with customers and a track record as a firefighter. We need pragmatism, patience, and someone who doesn't accept a "no", but finds a solution.

    Your responsibilities

    • Manage day-to-day operations with our customers
    • Conduct onboardings of new customers together with sales
    • Manage contract negotiations with sales after test processes
    • Do regular check-ins with accounts and conduct feedback calls
    • Have an eye on operations and aim at automating all recurring processes

    Your profile

    • You have first work experience in a customer-facing role
    • You have worked in a fast-paced environment, preferably in a startup
    • You love working with customers and are highly people-oriented
    • You are fluent in German and English
    • Part-time & working student applications are also welcome

    Localyze