IT Manager - UBASE優倍勢台灣|Meet.jobs

薪資

40k - 60k TWD Monthly

技能需求
  • CTI
  • ,
  • PBX
  • ,
  • IVR
  • ,
  • CRM

工作機會描述

1. Manages company's IT infrastructure projects, data security, onsite support activities and new account projects.

管理公司的IT基礎設施專案,資料安全,現場支援活動和新客戶專案

2. Collaborate with Operations team, Global IT team and system vendor to identify clients' requirements and priority, and the gaps to meet client's requirement; communicate and collaborate with internal and external stakeholders to deliver systems deployment and solution to meet clients’ expectation;

與運營團隊、全球IT團隊和系統供應商合作,確定客戶的要求和優先順序,以及滿足客戶要求的差距;與內部和外部利益相關者溝通和合作,提供系統部署和解決方案,滿足客戶的期望。

3. Help operations teams find right tools/technical products to enhance their effectiveness and efficiency.

協助運營團隊找到合適的工具/技術產品,以提高他們的效力和效率。

4. Liaise and cooperate with internal and external stakeholders (Telecompany, Operations team, IT team from HQ as well as vendors) to successfully launch project, ensuring on time delivery of new project requirements.

與內部和外部利益相關者(電信公司、運營團隊、總部的IT團隊以及供應商)進行聯絡和合作,以成功啟動專案,確保按時交付新的專案要求。

5. Assist with IT systems onboarding, ensuring every new hire hits the ground running.協助提供相關IT系統,確保新進同仁入職順利。

6. Cooperate with other regional Hub IT teams supporting the local IT adoption.與其他區域IT團隊合作,協助本地IT事宜導入順暢。

7. Reactive to the requests and demands of internal users to ensure real-time operation success.

回應內部團隊平日之IT相關需求,並即時提供協助。

8. Be the escalation point for any 1st line IT activities that require attention and stepping in for the local operations where necessary.

擔任本地IT事宜第一線窗口,協助與適切的支援團隊溝通,排除問題。

7. Configure and troubleshoot issues received from users.

內部團隊IT障礙排除

8. Performed assignment from upper-level manager

執行上級經理下達的任務

UBASE優倍勢台灣

UBASE 是韓國領先的科技企業流程外包(BPO)公司,為所有產業提供服務,涵蓋範圍包括供應鏈業、金融業、製造業、電信業、公營事業...及其他30多家全球品牌的主要合作夥伴。

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