CIC Health Product Manager - Cambridge, MA - CIC｜Meet.jobs

Do you enjoy connecting with others and determining how to translate client information into new offerings? CIC Health seeks a highly collaborative, detail-oriented, and driven Product Manager to join our team. If you have 2-3 years of product management experience, this role may be right for you!

ABOUT CIC HEALTH
CIC Health is one of the fastest growing healthtech startups in New England and is expanding nationally. We provide COVID-19 testing services to organizations such as schools, colleges, companies, elder care facilities, and others, as well as individual customers. For organizations we integrate CLIA-certified laboratories, physician oversight, result reporting, and billing software. For individual customers we simplify the overall testing experience by making it easy to schedule and pay for your test online. No more waiting in lines. Our testing services are accessible, fast and easy.

You can learn more about CIC Health offerings here.

CIC Health is a subsidiary of CIC - learn more below.

ABOUT CIC
CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster.

We have locations in Boston, Cambridge, Miami, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo and are growing into other cities, within the US and abroad. CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.

CIC co-founded a number of mission-aligned organizations including Venture Café, CIC’s primary non-profit programming partner, and CIC Health, offering COVID-19 testing services to companies and the public.

We invite you to explore all our openings and learn more about our teams here.

YOUR DAY-TO-DAY WORK
You will join our new CIC Health team and help support its mission of providing more accessible and frequent testing for COVID-19. Some work will be independent while other work will require collaboration with other members of the CIC Health staff.

Your duties and responsibilities will include:
Develop a product roadmap of capabilities that meet the needs of the customer
Conduct discovery sessions with real customers to understand and validate their requirements
Organize regular meetings with internal stakeholders to validate requirements and gain buy-in
Work with developers and other technical resources to develop detailed requirements for specific features
Evaluate and decide upon technical approaches and platform choices for the product
Work with content developers and product marketing specialists to document product features and work on rollout plans
Work with implementation, training and customer support teams to build a comprehensive and integrated customer journey

ABOUT YOU
CIC Health seeks highly capable, self-directed individuals who employ a high level of autonomy in their work. You are an individual who is adept at creating order from chaos and welcomes challenges. You are an individual who will bring creative solutions, embrace continuous improvement, be able to effectively manage competing priorities, and collaborate across teams. Additionally, you are personable, energetic, resourceful, self-directed, passionate, and reliable.

As our ideal candidate you bring:
Broad technical knowledge allowing flexible and diverse solutions to product and team needs.
Creative skills needed to conceptualize new products and tools.
Strong quantitative first principles based problem solving skills to assess issues and develop effective solutions.
Focus on user experience, clarity, and ease of use to make products and tools intuitive and appealing to use.
Team collaboration skills in order to effectively coordinate activities.
Communication skills, both verbal and written, to provide instructions on use and reports to team members and supervisors.
Adaptability and resourcefulness to navigate rapidly evolving goals and conditions.

YOU HAVE
A bachelor’s degree or equivalent experience.
At least 2-3 years of product management experience.
At least 1-2 years in a cross-functional product role, including experience leading a team or large scale project(s).
At least 1-2 years of experience working with senior management.
Experience in the healthcare or public health industries preferred.
The ability to work from your local CIC office as needed.