Head of Business Operations - Halodoc ID｜Meet.jobs

Job Description :

• Own the full spectrum of business and operation goal of the organization
• Translate strategy into actionable goals for performance and growth
• Collaborate with the Department Head, in setting and driving the organization goal and strategy
• Implement organization-wide goal setting, performance management, and periodically (annually and quarterly) operating planning
• Oversee organization’s operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
• Develop and implement policies and procedures to ensure that core operational functions achieve their business objectives
• Develop and control operational budgets to promote profitability and ensure the company has all the resources required to meet its objectives within agreed financial parameters
• Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the Department Head
• Direct, oversee and lead three cross functional teams : the operations team, the business executive team, and the commercial team, to ensure execution of the overall organization strategy
• Evaluate overall organization performance by gathering, analysing and interpreting data and metrics
• Act as the organization’s main adviser on all issues relating to operational functions and keep abreast of latest developments to ensure that the organization maintains its competitive position
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Requirements :

• At least 5 years experience in b2b ecommerce or supply chain industry, working on business or operations
• Strong analytical thinking and problem solving skills using various improvement tools and methods
• Solid leadership skills, with steadfast resolve and personal integrity
• Good understanding of supply and demand planning
• Good attention to details and routine activities
• Able to generate creative solutions towards operation issues and empower relevant teams to execute the solutions properly
• Able to handle communications within the community and in a mass conflict situation
• Proficient in English (verbal and written)
• Understanding of advanced business planning and pharmaceutical distribution regulatory issues
• Having a pharmaceutical distribution background would be a plus