We’re hiring a Customer Success for the two products: Authgear and FormX.
Read more about the products and Oursky at: Careers @ Oursky.
We’re looking for Customer Success to delight our customers with their product expertise and in-depth understanding of customers’ business requirements.
Join us if you are passionate about technology and enjoy talking with people!
- Provide product demos and discuss with (potential) customers how Authgear and FormX might solve their business requirements
- Organize and promote webinar with product demos
- Learn and consolidate customers’ requirements to the product team
- Be the single point of contact to key customers for daily/weekly communications
- Plan with the product team and communicate with customers with a clear timeline or presentations on any new features, improvements, or bug fixes.
What we are looking for in you
- Strong interest in tech or related experience
- Good presentation and communication skills
- Excellent English speaking and oral skills
- Excellent conflict resolutions and relationships management skills
- Eager to keep learning about new technologies, designs, and products knowledge
- Ability to explain complex concepts in layman's terms
- Startups/digital marketing/account servicing experience is a plus
You should join us if you
- like working in a flat, dynamic environment and hate bureaucratic processes
- are passionate about technology
- is an extrovert and enjoys talking to people
- enjoy getting your hands dirty and solving problems
What we offer
- Flexible work location
- Profit-sharing plan for staff joining 2+ years
- Flexible vacation policy
- Startup Culture