FinTech Relationship Manager - Synctera｜Meet.jobs

About the jobWhat we’re looking for

The Fintech Relationship Manager is responsible for current Fintech client relationships to ensure productivity on the platform, drive customer growth & revenue and act as point of contact to ensure customer satisfaction and engagement. This role reports directly into the Revenue team however works cross-functionally at Synctera to deliver seamless engagement to the customer. 

Responsibilities:

 

Provide post-sales engagement for clients and act as liaison between customer and Synctera

Work across multiple business orgs at Synctera to ensure a holistic approach to the customer journey 

Experience in client mapping, identifying opportunities to further develop the relationship, and ensuring continued business pipeline

Responsible for staying abreast of market and industry trends, “best practices” and competitive landscape

Develop leading-edge industry content

Implement strategies to ensure business development is pursued across the client base

 

Qualifications:

 

Consistently demonstrates clear and concise written and verbal communication skills

Strong planning, negotiation, organizational and analytical skills

Experience managing corporate, enterprise-level & complicated clients

Organized and customer-oriented

 

Necessary skills:

 

Consultative approach to problem solving and relationship building

Clear understanding of fintech landscape

Ability to handle multiple customer engagements simultaneously 

Clear communicator internally and externally