Sr. Manager, Credit Card Operations - Paceline｜Meet.jobs

About the jobWhat You’ll Do:

 

Develop and implement a strategy to scale credit card operations with a focus on providing excellent customer support and expanding digital servicing in a highly efficient manner

Identify frequent or high-priority issues and partner with Product and Engineering groups to develop automated and innovative solutions

Monitor performance against plans and prepare analyses for senior leadership

 

What You’ll Bring:

 

5-8+ years of experience in strategic and operating roles with proven results from taking strategy through successful execution 

Experience in scaling and continuously improving customer-facing operations is required

Proven track record of driving business outcomes, demonstrated by customer-driven and financial metrics

A data driven and analytical mindset 

Industry background in financial services and consumer credit

Strong people management and people development skills