Senior Director, Product Operations - Immuta｜Meet.jobs

About the jobImmuta is the leader in secure Data Access, providing data teams one universal platform to control access to analytical data sets in the cloud. Only Immuta can automate access to data by discovering, securing, and monitoring data. Data-driven organizations around the world trust Immuta to speed time to data, safely share more data with more users, and mitigate the risk of data leaks and breaches. Founded in 2015, Immuta is headquartered in Boston, MA.

- Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine as  one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies 

 

Immuta is trusted by the top U.S. bank, two of the top three top pharma companies in the world, the world's top luxury car brand, and many other large enterprises across industries

In the past 12 months, Immuta has increased annual recurring revenue (ARR) by more than 100 percent, doubled its customer base, doubled the number of employees, and is now valued at over $1B.

Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst 

$267 million in total funding. Investors include NightDragon, Greenspring Associates, March Capital, Ten Eleven Ventures, Intel Capital Corporation, NGP Capital, DFJ Growth, Dell Technologies Capital, Citi Ventures, Inc, Wipro Ventures, and Okta Ventures

-Hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland; and London

 

As the Sr. Director of Product Operations, you will set a new standard of excellence by leading the Product & Engineering team to continuously improve their critical processes. Through your strategic thinking and tactical leadership, Immuta’s Product team will take steps each week to improve our impact and efficiency – and as a result – will deliver more value to Immuta’s customers. 

You will directly report to the VP of Product and serve as the Head of Product Operations at Immuta.  It is a high visibility position that contributes leadership to the Product team broadly.  In this role, you will be able to partner with an assortment of talented product team members to positively shape and impact the future of the company.  You will directly manage a team of six direct reports.

This position requires a person who is willing to put in the hard work to truly understand Immuta’s product and customers.  Through that detailed understanding - you will be able to lead or participate in difficult conversations around requirements, prioritization, feature-level scope and timing.  You will parlay your understanding into improved partnership with Product Marketing, Customer Success, and Sales. 

This position is part “do’er” – a valued contributor who serves as a trusted partner to the VP of Product assisting in the tactical, day-to-day needs of a fast moving Product team.  

This position is also part “strategist” - a detailed thinker who understands how to evaluate and deliver a plan that captures the needs and opportunities surrounding their team. 

Lastly, this position is part leader - a caring manager who can coach team members, enabling them to reach new heights in their professional careers, while helping drive greater impact in their roles.

WHAT YOU'LL DO

 

As our Director of Product Operations, you will be responsible for a wide range of mission critical areas. You will:

Promote a culture of mission-focus, humble intellect, resourcefulness and grit.

Lead and instill a sense of urgency for product and process improvements.

Treat the Product team as your product - finding ways to improve and evangelizing the value created by the entire team.

Provide day-to-day direction for product planning, product documentation and release management -- including management of the valuable team members who focus on these areas of the product process.

Ensure excellence in all operational and fiscal activities including staffing levels, budgets, objective tracking and quarterly planning for the Product team.

Lead the creation and tracking of quarterly objectives across the team. 

Lead our budget planning and tracking process in close partnership with our finance team.

Continuously improve our product release readiness by partnering with Product, Product Marketing, Customer Success and Sales teams to launch new features and patches.

Lead a strategy that will deliver a best-in-class documentation experience for Immuta's products.

Continuously improve our customer insights process in order to deliver the evidence needed to better prioritize feature requests and roadmap priorities. 

Partner with Product Marketing to enable the business for upcoming product releases. 

Partner with a variety of technical stakeholders to enable the business for upcoming product releases. 

 

WHO YOU ARE

 

10+ years of relevant experience in a combination of operational and product roles. 

5+ years of experience in people management.

Your background includes demonstrated experience in product delivery and engineering best practices.

You have a strong track-record of delivering and influencing product decisions. 

You have led the delivery of value to customers in a SaaS company. 

You have proven experience owning and improving technical products. 

Willingness to travel to our offices to spend time with team members and attend important company events.

 

Virtues that Will Make this Role Successful

 

Ownership – You possess a strong ownership mindset and bias for action.  You are comfortable making hard decisions and being professional while communicating them. 

High Integrity -- You deliver your commitments on-time without someone pushing you to do so.  If you make a verbal commitment, you deliver it.  You hold your team accountable to do the same. 

Proactive Communicator - You communicate proactively via Slack, email, and Zoom. You are a zero-inbox personality.   You value getting timely responses out to the people who are looking to you for clarity.

Productive -- You consistently produce high quality outcomes. You are self-starting, self-motivated, and hard-working. You prioritize well and strive to make a positive impact each week. 

Strategic & Tactical -- You are equally comfortable and impactful as a leader and a contributor.  You are able to flex from strategic work to tactical work without getting stressed out.  You value both sides of the job well.

Detail Oriented – You ask “why?” a lot.  You hunger to understand the context even if it means putting in a longer day to get the details correct. You have a desire to understand Immuta's product deeply so that you can better understand the value that we are shipping and the trade offs that we are making in our prioritization conversations. 

Drama Free -  You communicate in a way that avoids the creation of unnecessary drama.  You are clear, concise and direct.  You avoid being passive aggressive.

Continuous Improvement – You value feedback.  You are able to respond positively to constructive feedback and proactively ask those around you for honest feedback about how to improve yourself, your product and your team. 

 

Benefits

At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:

 

100% employer paid Healthcare (Medical, Dental, Vision) premiums and deductibles for you and your dependents (including Domestic Partners)

100% employer paid mental wellness platform for you and your dependents

Stock Options

Wellness perks (100% employer paid Whoop fitness band and subscription)

Paid parental leave (Both Maternity and Paternity)

Unlimited Paid time off

Learning and Development Resources

 

Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.

NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.