Digital Campaign Strategist - Feathr｜Meet.jobs

About the jobYour Company:

Feathr provides a modern digital marketing software solution for associations, nonprofits, credit unions, and event organizations. We unify our customer's marketing efforts with our platform including website analytics, targeted digital advertising, influencer marketing, and more. We help these organizations adopt modern digital marketing technologies and best practices to promote their programs, and drive more engagement to their efforts. 

Our people are what make the difference. We’re looking for a unique individual who will dive right in, develop deep empathy for our customers, and accelerate Feathr's growth!

Digital Campaign Strategist

Salary $60,000 base + up to $10,000 bonus per year based on Services Team Goals

4-day work week, health, dental, vision, Summr and Wintr breaks, PTO + Unlimited sick time

Your Work

The Digital Campaign Strategist at Feathr is the customer’s dedicated marketing consultant and project lead that drives successful customer outcomes. This individual will work closely with our Digital Campaign Managers and Designers to effectively advise our non-profit customers. The Digital Campaign Strategist will report directly to the Associate Director of Managed Services on the Services Team.

Your Experience + Skills

 

3+ years experience in a full-time customer-facing, campaign management, or project management role 

1+ years of account management or marketing experience

Experience coordinating a team to complete a project 

Experience troubleshooting and diagnosing problems in a professional setting

Experience owning and managing a project with multiple stakeholders

Adept at project management, software use, and maximizing technology

Typing speed > 50 WPM

 

Your Qualities

 

Excellent written and verbal communication - You practice clear, precise, compelling communication that is tailored to your audience

Relationship builder - You are effective at developing and nurturing customer and internal relationships to drive business outcomes

Excellent listener - You listen with precision and ask pointed questions to understand 

Critical/strategic thinking - You analyze available facts, evidence, observations, to inform decisions related to long and short term goals 

Creative problem solving - You are able to identify innovative solutions to solve unique customer and business challenges 

Organized and excellent time management skills - You’re comfortable getting your ducks, crows, and ravens in a row in a deadline-driven environment. You know how to prioritize in a high-volume environment.

Data and numbers oriented - You are able to review data, analyze the results, and extrapolate recommended next steps. You can turn data and metrics into actionable insights that support clear recommendations

Positive attitude - In a fast-paced and unpredictable environment, you focus on the solutions and have a keen eye for process and product improvements

Self-starter - You quickly and accurately identify roadblocks, rally the resources, provide options to our partners and execute; unafraid to ask questions

Collaborative - You communicate and problem solve with colleagues across other functions

Adaptable - When you experience an unexpected and rapid change, you quickly switch focus to your new priority without delay

 

Your Day

 

Develop strategic marketing plans for your customers to understand and for your team to execute 

Conduct research to help build customer target audiences and campaign strategies

Test, validate, and develop best campaign practices for your customer portfolio and for the team

 Lead customer calls to communicate campaign results and clear recommendations to deliver customer value

Lead your Campaign Manager to ensure project deliverables are completed with quality and timeliness

Work closely with your assigned Customer Success Manager to secure customer renewals 

Project manage a customer portfolio of $650k+ in Managed Services revenue 

Communicate customer trends and insights to your Team Lead and Supervisor 

Coordinate the creative mockup process with designers to develop landing pages, banners, and email for campaigns

Report on campaign data to tell a cohesive story 

Optimize campaigns and ensure results are on pace with client goals

Troubleshoot bugs and technical issues with support team manage customer projects from start-to-finish using Asana, Gsuite, Front, and Salesforce

Communicate  with the customer as needed to complete deliverables

Contribute ideas in meetings and run experiments with the support of your lead to validate new customer segments, use-cases, best practices, and processes.

 

Compensation

Base salary for this position is Salary $60,000 base per year dependent on experience and credentials, with the possibility of earning up to an additional $10,000 per year based on Services Team Goals.  In addition, you’ll receive health/dental/vision insurance, and other benefits like a professional development budget, office food, and social events, not to mention being a part of a supportive and motivated team.  

Location

This position is a full-time hybrid role based in Gainesville, FL. If you aren’t familiar, Gainesville is a hip mid-sized city with a highly innovative population and an attainable standard of living. That said, for more experienced candidates, we are open to accommodating remote work in nearby Florida cities (with your first week of training being in the Gainesville office, then weekly visits to the office for training, team activities, or key company meetings).  

Interview Process

As a part of our commitment to creating a fair, equitable, and positive interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved. Additionally, each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates. 

Application Screen - The Talent Acquisition Specialist reviews and follows up with all applicants. Candidates at this stage are assessed based on the requirements outlined in the job post. 

Information Screen - The Talent Acquisition Team will invite candidates that move forward to a 15-minute virtual interview. This conversation will be focused on relevant work experience, compensation, role overview, and answering any questions the candidate has.

Work Assignment - Candidates will be given a work assignment prompt to complete a project that is relevant to the work they can expect in the role. The completion of the assignment should not take more than 90 minutes, and candidates are given multiple days to work on the project.

Hiring Manager Interview - 1 hour virtual meeting with the Hiring Manager to answer role-specific questions and review the work assignment.

Panel Interview - 1 hour interview with two to three key members of the team. This interview will dive deeper into the role, technical knowledge, and requirements of the position.

Reference Check - At this time, we will reach out to candidates’ references. This is also the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check. Feathr believes candidates that have made it to this point in the interview process are truly talented individuals, and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process.

Offer - The Talent Acquisition Specialist will reach out with the details of the offer to discuss with the candidate. After all the details of the informal offer are finalized, the candidate will receive their formal offer. At this time, we will run the background check.

Accommodations

If you require accommodations or assistance during the application or interview process due to a disability, please submit a request via this Candidate Reasonable Accommodation Request Form.

Benefits & Perks

We love our Flock and the work they do! But let’s be honest, life isn’t just about work. So we created a perks and benefits package that aims to help our team grow by including their wellness, families, passions, and personal time. 

    - 4 day workweek

    - Full vision and dental, 99% health insurance

    - Flexible Work Schedule

    - Unlimited sick time for when you need to take care of your physical or mental health

    - 10 PTO days upon hire, additional PTO days available with tenure

    - Extended Summr + Wintr Breaks

    - Parental Leave

    - Wellness Reimbursement Credit

    - Home Office Stipend

    - Professional Development Budget

    - Team hangouts and events 

You can read more about Feathr's decision to move to a 4-day workweek here. 

Culture:

Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work. Like every company, we have an acronym that conveys the most important aspects of the culture we strive to have. 

    - Practicality: Am I incrementally improving something or delaying perfection?

    - Ambition: Am I staying in my comfort zone as opposed to learning and communicating what is necessary to solve

 the real challenges?

    - Clarity: Is my audience understanding what I’m communicating?

    - Trust: Am I being sincere and trusting others to do the same?

    - Service: Am I expecting more from myself than from others?  

This acronym is only as useful as the integrity of the people who reference it and believe in it. Every person at Feathr will face challenges, the most important quality is a commitment to work through those challenges with self-awareness and honesty. 

Feathr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. So, however you identify and whatever background you bring with you, if you think you’d drive value in this position, please apply.