Operations - Fay｜Meet.jobs

About the jobAbout Us

With nearly half of Americans suffering from a chronic health condition that can be better managed with nutrition, Fay is on a mission to elevate the role that food plays in healthcare. As a two-person founding team, we've built a platform where thousands of people have met with licensed dietitians to treat their health conditions through nutrition — with insurance companies covering the cost of care.

We’re a rare bird, having launched a bootstrapped product as two founders and finding at every step of the way that there’s more demand than we can possibly handle. We have a working business with significant revenue, and our revenue growth is the fastest in our industry.

What is the role?

As an operations leader, you’ll build the foundation of a company capable of hyper-growth and scale. You’ll make product and operational decisions that impact the user and allow us to move quickly, while ensuring our most important stakeholders are given the best experience.

What you'll be doing

 

 Manage partnerships with providers and insurance companies while designing ways to efficiently manage contracts and data between parties

 Own provider and patient success, being the voice of the company at critical moments for our brand

 Design external and internal products/tools to deliver best-in-class experiences for major stakeholders (e.g., providers, patients, partners)

Drive revenue growth and profitability by identifying, prioritizing and executing on key opportunities for the business