Paiza Services Coordinator - Marina Bay Sands Pte Ltd｜Meet.jobs

JOB DESCRIPTION
Job Responsibilities

Verify guest booking forms from Branch Offices and work with International Marketing Operations, Hotel and VIP Services to ensure all guest requirements and arrangements are met

Hand over tasks and responsibilities to the VIP Call Centre for action & execution
Assist and follow up with any adhoc travel or booking arrangements where necessary

Perform all tasks in accordance with Marina Bay Sands policies and procedures, and in compliance to the respective local laws and regulations

Support & maintain a strong network with Marina Bay Sands overseas offices by
communicating information on players, events and promotions on a regular basis and to ensure Junket and premium players are catered for in every way upon their arrival.

Periodically meet with Paiza customers to verify booking information like flight
itinerary, Hotel room extension, places of interest, transportation etc
Report to Supervisor on all matters during the shift

Job Requirements
High School Degree or College education will be advantageous
Minimum 2years working experience in customer service in the hospitality industry
Possesses excellent communication skills and telephone mannerism
Preferred experience in Call Centre, Front office, Travel Agency
Proficiency in Microsoft Office applications is essential
Ability to perform rotating shift work including midnight shift and work on public
holidays and weekends
Fluency in English plus one Asian language,ideally mandarin is preferred due to the different nationalities of our guests and internal staff who are mainly from North Asia