Account Executive, SMB, Customer Growth - Klaviyo｜Meet.jobs

Joining our Customer Growth sales team you'll be responsible for selling our SMS product to our existing APAC client install base . Tag teaming with you to ensure you win customers over is the Customer Success, SMS Ops, and Deliverability & Compliance teams.

You'll be someone who has a strong entrepreneurial spirit, be customer obsessed, and can work autonomously with a positive and enthusiastic attitude. Be highly results-oriented and possess a 'builder mentality' as you'll also be highly influential in process improvements and implementing best practices as we grow and expand.

How you'll make a difference:

• Partner with Customer Success Managers to effectively target your assigned customer segment/ territory and create new SMS opportunities
• Collaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and team them on how to effectively sell SMS to their clients
• Self-prospect and advise existing Klaviyo customers on the value of SMS and why Klaviyo SMS is the best choice for their business
• Participate in regular workshops, lunch and learns, and in-market networking events to educate your partner and customers on how to best leverage SMS to drive revenue and create long-lasting relationships
• Provide feedback to our Product Team that impacts the product roadmap and what we build for our customers
• Have a massive impact on revenue targets for 2024 and beyond!

Who You Are:

• 2+ years experience carrying a revenue quota as an Account Executive/ Account Manager/ Account Director/ Customer Success Manager (commercially orientated)
• Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders
• Enjoy/ want to be in an expansion/ growth focused role that is selling to existing/ warm accounts
• Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it
• Are encouraging of your team, thoughtful, engaging, and energetic
• Highly adept at influencing and relationship building
• Fluent English (written & verbal). Additional business-fluent Japanese/Chinese a bonus+
• Eligibility to work in Australia without any restrictions

Nice to haves:

• Familiarity with or have sold SMS solutions
• Familiar in applying Challenger Sales methodology or similar

Klaviyo benefits:

As part of the Klaviyo team you will be looked after with some great benefits, including private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance ($4.2k AUSD), 22 weeks maternity leave full pay primary caregiver leave (16 week secondary), unlimited holiday and free books (yes, any books!) to name a few.