The Role
Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a constantly evolving environment while helping patients understand the cost of their care.
We are looking for a Product Manager for Cedar Pay, the company’s foundational product. This person will sit on our Patients Pillar, helping to drive cost savings for our end customers (health systems/hospitals), improve the patient journey through funnel optimization, and help scale the product. The ideal candidate has experience with A/B testing, optimizing funnel experiences, and working directly with large B2B enterprise customers to scale solutions.
At a high-level, the role will involve:
-
Product Discovery: driving product discovery with providers, patients, and our internal teams to identify problems worth solving and validating solutions.
-
Product development: working with your squad (design, engineering, and data science) to execute on the roadmap to drive key outcomes for customers
-
Launch + GTM scaling: Design a feature roll out process and collaborate cross functionally with Product Success, Product Operations, and Commercial for a successful release
-
Collaborating with commercial teams, clients and partners: manage relations with commercial + client teams to gain an understanding of the key problems to focus on and how we plan to solve them.
Responsibilities
- Support scoping of features on the roadmap by assisting with discovery and desk research
- Write product specs that outline functional requirements, design and technical considerations, and measurement strategies for the MVP of a feature on the product roadmap
- Create tickets with clear user stories and acceptance criteria for your squad’s Design, Data Science, and Engineering counterparts to execute on
- Define and execute rollout strategies that successfully launch new features to our users
- Define and own testing and QA strategies to increase confidence in a feature’s success
- Monitor feature performance and identify potential enhancements for future iterations based on quantitative analysis and qualitative feedback from our users
- Cross functionally collaborate with Cedar’s Commercial team to socialize feature benefits and provide guidance on the adoption process
Required Skills & Experience
- 4+ years of Product Management work experience
- Experience working with enterprise customers to ship and scale products
- Experience with A/B testing, optimization, and agile development
- Strong interpersonal, project management, and organizational skills
- Effective communicator with cross functional teams and external customers
- Thrives in ambiguity and fast-paced environments
- Curious about user problems and proactively willing to investigate on issues
- Ability to use data and structured thinking to identify opportunities
- Embodies a can-do attitude and passionate about serving patients
Bonus Qualifications
- Technical background, experience with SQL and excel
- Prior knowledge of the healthcare space (healthcare providers, insurance companies, tech companies…)
Compensation Range and Benefits
- Salary Range: $144,500 - $170,000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to experience, and education